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- Summary of after - sales service
Our company advocates the principle of "quality-oriented, innovation as the source, service winning" principle, the products provide one-year free service period, service items include hardware maintenance (except man-made damage); software version upgrade;
Companies to provide timely response to the issue of after-sales service, timely follow-up, the principle of timely treatment;
The company's services are telephone hotline, remote maintenance and on-site service.
Warranty related terms
Standard Warranty Terms:
1 year hardware maintenance;
1 year of software upgrades;
1 year on-site support, non-product issues on-site service 3 times;
7 days * 8 hours telephone technical support, 4 hours response, 7 days * 24 hours E-mail technical support.